Privacy Policy
We Respect Your Privacy
Effective Date: February, 20 2025
Last Updated: March 12, 2025
Willow Valley Communities is committed to protecting the privacy of our residents, employees, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, interact with our services, or engage with our online advertisements. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of data when you interact with our website or services:
A. Automatically Collected Data
When you visit our website, our servers automatically collect certain information, including:
- Your IP address
- Browser type and version
- Pages you visit and time spent on the site
- Referring URL (the page you came from)
- Device type and operating system
- Unique identifiers such as cookies
This data is used to analyze website performance, improve user experience, and enhance our marketing efforts.
B. Personal Information You Provide
When you interact with us such as submitting an inquiry, applying for a job, requesting a tour, or signing up for email communications, we may collect:
- Name, email, and phone number
- Mailing address
- Employment details for job applicants
- Any other information you voluntarily provide
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services
- To respond to inquiries and process job applications
- To personalize website content and user experience
- To improve our marketing and advertising efforts
- To comply with legal and security obligations
3. Use of Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website functionality and improve advertising effectiveness. Cookies help us recognize users and track browsing behavior.
A. Types of Cookies We Use
- Essential Cookies – Necessary for website functionality
- Analytics Cookies – Helps us understand user behavior through tools like Google Analytics
- Advertising Cookies – Used for personalized advertising via Google Ads and third-party ad networks
4. Online Advertising & Third-Party Data Collection
We use Google Ads, Facebook Ads, and other third-party tools to display targeted advertisements. These platforms may collect data through cookies and tracking pixels to serve personalized ads.
We use Google Ads Remarketing to show relevant ads to visitors who have previously interacted with our site. These ads appear on Google Search, YouTube, and third-party websites within Google’s Display Network.
Third-party services we use for advertising include:
- Google Ads & Remarketing
- Google Analytics
- Facebook & Instagram Ads
- LinkedIn Ads for hiring purposes
These services may collect non-personal data to show you relevant ads based on your browsing behavior.
5. Your Privacy Choices & Opt-Out Options
You have control over how your data is used in online advertising. You can:
- Opt-out of Google Ads personalized advertising via Google Ads Settings
- Manage cookies through your browser settings such as Chrome, Firefox, or Safari
- Opt-out of third-party advertising networks via the Network Advertising Initiative
- Disable Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on
6. Security & Data Protection
Willow Valley Communities takes data security seriously. We implement industry-standard security measures, including:
- SSL encryption for data transmission
- Secure server storage
- Limited access to sensitive data
- Periodic security audits
While no system is 100 percent secure, we strive to protect your data from unauthorized access.
7. Third-Party Links & External Sites
Our website may contain links to external sites such as social media, job application portals, or partner organizations. We are not responsible for the privacy practices of these third-party sites.
8. Data Retention Policy
We retain user data only as long as necessary for business or legal purposes. Job application data may be stored for future hiring opportunities but can be deleted upon request.
9. Photography, Copyright, and Media Usage
© 2002–2025 Willow Valley Communities. All rights reserved.
The content, photography, images, videos, design elements, and branding on this website are the property of Willow Valley Communities and may not be copied, modified, distributed, or used for commercial purposes without explicit written permission.
If you would like to request permission to use any materials, please contact us at here.
Photography featured in our advertisements and website is original and owned by Willow Valley Communities. Stock photography, if used, is properly licensed for commercial use. Videos, drone footage, and 3D tours are proprietary and may not be redistributed without approval.
Users may view and share images only for personal, non-commercial use, such as sharing our content via social media or personal recommendations. If you believe any of our copyrighted materials have been used improperly, or if you have a request to use an image, please contact us here.
10. Changes to This Privacy Policy
We may update this policy periodically. Any significant changes will be communicated on this page. Please check back regularly for updates.
11. Equal Housing Opportunity
Willow Valley Communities is committed to providing housing in accordance with the Fair Housing Act (FHA) and does not discriminate based on race, color, national origin, religion, sex, familial status, disability, or any other protected characteristic under federal, state, or local law.
We are an Equal Housing Opportunity provider, and all prospective residents are considered based on eligibility criteria that comply with fair housing regulations. If you have any concerns or need additional information about our housing policies, please contact us here.
12. Contact Information
If you have any questions or requests regarding this policy, you can contact us at:
Willow Valley Communities
450 Willow Valley Lakes Drive
Willow Street, PA 17584
Email us at here.
(800) 770-5445
Willow Valley Communities is committed to ensuring the privacy and accuracy of your confidential information. We do not share personal information gathered from our web servers.
As part of our commitment to maintain the privacy of our web users, Willow Valley Communities has developed this privacy statement. The statement has two purposes:
- To educate users about privacy issues
- To inform users about specific privacy policies and guidelines employed at Willow Valley Communities
Information We Gather
Our web servers generate temporary logs that contain the following information:
- Internet address of computer being used
- Web pages requested
- Referring web page
- Browser used
- Date and time
- UIN (unique person identifier)
The aggregate data is used by system administrators and web content managers to tune the web site for efficiency and is not ordinarily associated with specific individuals. Raw data from the web server logs is shared only with the content manager of the web site. Summary reports produced from the logs help web publishers determine which web browsers and pages are most popular. For example, if the reports show a particular web page is very popular, that information is used to customize the content of that page and make it easier to find.
Cookies
Cookies are small pieces of data stored by the web browser. Cookies are often used to remember information about preferences and pages you have visited. Cookies do not actually store personal information, but instead provide web servers with a unique ID for your computer so this information can be retrieved from the server’s own internal database. For example, when you visit some sites on the web you might see a “Welcome Back” message. The first time a site is visited, a cookie is typically set on your computer; when you return, the cookie is read. You can refuse to accept cookies, can disable cookies, and remove cookies from your hard drive. In Netscape Navigator, choose Edit and Preferences to manage your cookie settings; in Internet Explorer select Tools and Internet Options.
The Willow Valley Communities web server uses cookies when a computer’s web browser allows it. These cookies are used so you will not have to repeatedly enter your user name and password when you access different web-site locations. You are normally required to enter a username and password when you request data about yourself or to ensure that you are a member of Willow Valley Communities. This login process uses the Secure Sockets Layer (SSL), so user names and passwords are encrypted to enhance security.
In addition to the login process, Willow Valley Communities’ web servers may also use cookies to retain user preference information. It is against Willow Valley Communities policy to share this information with third parties.
Security and Accuracy of Confidential Information
Willow Valley Communities does its best to ensure that the personal information we have about you is accurate. Users with a username and password can check and update personal information such as their address and e-mail address at the VIP Login section of the web site.
Although no computer system is 100% secure, Willow Valley Communities has deployed extensive security measures to protect against the loss, misuse, or alteration of the information under our control. These security measures and our systems are periodically audited by certified independent security specialists.
Disclaimer
©2002-2023 Willow Valley Communities. This site is protected by a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.
The photography featured in the photo galleries, eCards and throughout this website is totally original. All content, graphics, and design elements are copyrighted and may not be reproduced without written permission. Elevations, site plans and floor plans are artist’s renderings and accuracy cannot be guaranteed.
Prices, features, availability, plan dimensions and features are subject to change without notice or obligation. While the developer, builders, and webmaster have worked to present accurate information on this web site they cannot be held responsible for delivering the community or the featured amenities as depicted or described. Please check with our sales staff for the most current information.
Furthermore, the developer, builder, and webmaster take no responsibility for information that is posted on this web site by a non-related party. This is not an offer in states that require registration. For your own protection, confirm all information with the sales staff prior to making a purchase decision.
